How Can You Maximize Profitability with These 5 Kayak Rental Strategies?

Are you looking to transform your kayak rental business into a profit-generating powerhouse? Discover five essential strategies designed to boost your revenue and streamline operations, ensuring a more successful venture. Explore how to unlock your business's full potential with our comprehensive Kayak Rentals & Tours Financial Model.

Increasing Profit Strategies

Maximizing profitability in a kayak rental business requires a multifaceted approach, focusing on operational efficiency, customer engagement, and strategic business development. By implementing targeted strategies, businesses can enhance their financial performance and ensure long-term success in the competitive outdoor recreation market.

Strategy Impact
Optimizing Fleet Management for Kayak Rental Profitability Achieve 90%+ fleet utilization during peak times; reduce capital expenditure on new equipment by 10-15% annually; increase average rental prices by 5-10%.
Implementing Effective Marketing for Kayak Rental Profitability Drive 40-60% of new customer inquiries and bookings online; increase brand awareness and direct bookings by 20-30%; generate 15-25% of new business through referrals.
Diversifying Revenue Streams for Kayak Rental Profitability Increase average customer spend by 30-70% through tours and lessons; generate an extra 5-10% in gross profits from merchandise sales.
Optimizing Pricing Strategies for Kayak Rental Profitability Achieve profit margins 10-20% above direct competitors; increase average transaction value by 10-15% through tiered pricing.
Ensuring Compliance and Risk Management for Kayak Rental Profitability Avoid significant financial losses from fines and legal liabilities; protect against potential financial impacts from incidents.

What Is The Profit Potential Of Kayak Rental?

The profit potential for a kayak rental business, like Riverbend Kayak Adventures, is generally viewed as moderate to high. This is particularly true when operations are strategically managed and located in areas with consistent demand. Effective management allows operators to maximize kayak rental income, especially during peak seasons.

The broader outdoor recreation economy, which includes water sports equipment rental, is a significant contributor to overall economic activity. For instance, in the US, this sector generated a substantial $11 trillion in spending in 2022, accounting for 22% of the nation's GDP. This robust market indicates a strong underlying demand for profitable kayak rental operations.

For successful kayak rental businesses, average gross profit margins can typically range from 30% to 60%. This variation depends heavily on operational efficiency, the specific pricing models employed, and the business's ability to reduce operating costs. Highly optimized operations might even achieve profit margins exceeding this range, as highlighted in discussions about improving profit margins for kayak rentals.

Looking ahead, the water sports equipment rental market is projected to continue its growth trajectory. Industry analysts anticipate a Compound Annual Growth Rate (CAGR) of approximately 5-7% through 2028. This growth is fueled by increasing participation in outdoor activities and a rise in tourism, both of which directly benefit the profitability of a kayak rental business.


Key Factors Influencing Kayak Rental Profitability

  • Location: Choosing a prime spot near popular waterways is crucial for maximizing visibility and walk-in customers. A well-chosen location can significantly boost kayak rental revenue.
  • Fleet Management: Efficiently managing the rental fleet, including maintenance and inventory, directly impacts profitability. Proper maintenance ensures kayaks have a maximum lifespan, reducing replacement costs.
  • Pricing Strategy: Implementing dynamic or seasonal pricing adjustments can help maximize kayak rental income during high demand periods. Optimizing pricing for kayak rental services is a key strategy.
  • Customer Experience: Providing a superior customer experience encourages repeat business and positive word-of-mouth referrals, vital for a profitable kayak rental operation.
  • Ancillary Services: Offering additional services, such as guided tours or selling related merchandise, can create valuable additional revenue streams for kayak rentals.

Understanding the profit potential is a cornerstone of any solid kayak rental business plan. For those looking to establish or grow their operations, resources like details on opening a kayak rental business and understanding the owner's earnings from kayak rentals and tours can provide essential context.

How Can A Kayak Rental Business Increase Its Profitability?

A kayak rental business can significantly increase its profitability by strategically optimizing its operations. This involves a multi-faceted approach that focuses on pricing, service diversification, and enhancing the overall customer experience. For 'Riverbend Kayak Adventures,' implementing these strategies can transform a good operation into a highly profitable one.

Dynamic Pricing Strategies Boost Revenue

Implementing dynamic pricing can dramatically improve your kayak rental profit strategies. This means adjusting prices based on demand, seasonality, and even time of day. For instance, during peak summer weekends, you might charge a premium for rentals. Conversely, offering discounts on weekdays or during shoulder seasons can maintain utilization and ensure a profitable kayak rental operation. Studies show that businesses using dynamic pricing can see revenue increases of 10-20% during peak demand periods, while still attracting customers during slower times.

Diversify Service Offerings

Expanding beyond basic kayak rentals is a key strategy to maximize kayak rental income. Consider offering guided tours, such as sunset paddles or wildlife spotting excursions. Multi-day rental packages or rentals that include accessories like waterproof bags can also appeal to a wider customer base. Diversifying services can potentially increase the average per-customer spend by 25-50%, directly impacting overall kayak business profitability.

Enhancing Customer Experience for Repeat Business

  • Implement Loyalty Programs: Reward repeat customers with discounts or exclusive offers. This can improve customer retention by 15-30%, fostering a loyal customer base for your kayak rental business.
  • Upselling Opportunities: Offer add-on items that enhance the kayaking experience. This could include dry bags, waterproof phone cases, or even short introductory lessons. These upsells can boost average transaction values by 5-15%, contributing to increased kayak rental revenue.
  • Streamlined Booking: Utilize online booking systems to make reservations easy and efficient. A smooth booking process is crucial for a positive customer experience kayak rental.

Optimize Operational Costs

Reducing operational costs is vital for improving profit margins for kayak rentals. This includes effective inventory management for your kayak fleet, ensuring kayaks are properly maintained to extend their lifespan and reduce repair costs. Investing in durable, high-quality kayaks can lead to lower long-term maintenance expenses. For example, proper cleaning and storage can significantly extend the life of a kayak, reducing the frequency of costly replacements. Analyzing competitor pricing for kayak rentals also ensures your pricing is both competitive and profitable.

Leverage Technology for Efficiency

Technology solutions for kayak rental management can streamline operations and boost profitability. Implementing an online booking and payment system can reduce administrative overhead and minimize errors. Software that helps with fleet management, scheduling, and customer communication can free up staff time, allowing them to focus on customer service and sales. This increased efficiency directly contributes to a more profitable kayak rental operation.

What Are The Best Strategies To Maximize Revenue In Kayak Rental?

Maximizing revenue for a kayak rental business like Riverbend Kayak Adventures hinges on smart utilization of your fleet, targeted marketing efforts, and offering services that customers are willing to pay a premium for. It’s about getting the most out of every kayak and every customer interaction. Think about how a well-managed fleet can significantly boost your bottom line. For instance, businesses focusing on effective inventory management for kayak rental businesses often see their fleet utilization rates climb to 80-95% during peak seasons. This is a substantial jump from the 60-70% typically experienced by less organized operations. This difference directly translates into increased kayak rental profit strategies.

Implementing effective marketing strategies is crucial for a profitable kayak rental operation. A strong online presence, especially through social media and local partnerships, can make a big difference. Consider the impact of targeted social media campaigns; they have the potential to increase bookings by 20-40%. This means more people discovering Riverbend Kayak Adventures and choosing your services. Collaborating with local hotels, tourism boards, or other outdoor recreation businesses can also create a steady stream of new customers, thereby increasing kayak rental revenue.


Key Revenue Maximization Tactics for Kayak Rentals

  • Optimize Fleet Utilization: Ensure kayaks are rented out as often as possible, especially during peak demand periods. Proper maintenance and quick turnaround between rentals are key.
  • Implement Targeted Marketing: Focus on online channels and local partnerships to reach potential customers effectively.
  • Offer Premium Services: Introduce value-added options that command higher prices and increase average revenue per rental.

Introducing premium services is a direct path to increasing kayak rental income. These can include convenient delivery and pickup options, specialized kayaks like tandem or fishing models, or even offering private group rentals and guided tours. These premium offerings allow you to command higher prices. For example, adding these services can increase your average revenue per rental by 15-25%. This strategy not only boosts immediate income but also enhances the overall customer experience, encouraging repeat business and contributing to a more profitable kayak rental operation. These services can be a significant differentiator, as highlighted in how to improve profit margins for kayak rentals.

How Do You Reduce Operating Costs For A Kayak Rental Business?

Reducing operating costs is a cornerstone of maximizing profitability for any kayak rental business, like Riverbend Kayak Adventures. By focusing on efficiency in fleet maintenance, staffing, and technology, you can significantly boost your bottom line. These strategic cuts directly impact your ability to increase kayak rental revenue and achieve a profitable kayak rental operation.

Efficient Fleet Maintenance Saves Money

Maintaining your kayak fleet properly is crucial for long-term cost savings. Regular inspections and preventative maintenance can extend the life of your equipment, reducing the frequency of costly replacements. For instance, implementing a consistent inspection schedule can help identify minor issues before they become major repairs, potentially reducing equipment replacement costs by 10-20% annually. This direct saving on wear and tear on water sports equipment rental assets directly improves profit margins for kayak rentals.

Optimize Staffing for Peak Efficiency

Staffing costs can be a significant expense, especially in a seasonal outdoor recreation business. Optimizing staff scheduling based on demand forecasts is key. By analyzing historical rental data and predicting busy periods, you can ensure you have adequate staff without overspending on labor during slower times. Studies suggest that smart scheduling can cut labor costs by 5-15%, ensuring efficient operations while maintaining superior kayak rental service and a positive customer experience kayak rental.

Leverage Technology for Administrative Savings

Implementing technology solutions can streamline many aspects of your kayak rental business, leading to substantial administrative savings. Online booking systems, for example, reduce the need for manual reservation handling and phone calls. Digital waivers further cut down on paperwork and processing time. These tech solutions can collectively reduce administrative overhead by an estimated 10-20%, freeing up resources and improving overall efficiency, which contributes directly to increased kayak rental revenue.


Key Cost-Saving Areas for Kayak Rentals

  • Fleet Maintenance: Regular inspections and preventative care for kayaks and paddles.
  • Staff Scheduling: Aligning staff hours with anticipated customer demand.
  • Technology Integration: Utilizing online booking, digital waivers, and management software.
  • Inventory Management: Efficiently tracking and managing all rental assets.
  • Energy Efficiency: Implementing energy-saving measures for any physical facilities.

Smart Inventory and Resource Management

Effective inventory management is vital for a profitable kayak rental operation. This involves not only the kayaks themselves but also safety equipment like life vests and paddles. Knowing exactly what you have, its condition, and its usage frequency helps prevent unnecessary purchases and reduces the risk of equipment loss. Proper tracking ensures that you are maximizing the return on investment for your rental fleet management.

Analyzing and Adjusting Pricing Strategies

While not a direct cost reduction, reviewing and adjusting pricing models can significantly improve profitability. This includes considering seasonal pricing adjustments for kayak rentals to capitalize on peak demand periods. By analyzing competitor pricing for kayak rentals and understanding your own operational costs, you can set prices that reflect the value you provide and ensure you are maximizing kayak rental income.

What Pricing Models Are Most Profitable For Kayak Rentals?

To maximize kayak rental profit strategies, a tiered pricing approach is often the most effective. This combines competitive hourly rates with attractive discounts for longer rental periods. For instance, hourly rates might range from $20 to $35. Offering half-day (approximately 4 hours) rentals at $50 to $75 and full-day rentals at $70 to $100 caters to different customer preferences and encourages longer bookings, thereby increasing overall revenue. This strategy helps in maximizing kayak rental income by capturing a wider range of customer needs.

Seasonal adjustments are crucial for a profitable kayak rental operation. During peak seasons, such as summer months and holidays, consider increasing rates by 10% to 20%. Conversely, during slower periods or off-seasons, offering discounts of 15% to 25% can stimulate demand and keep your rental fleet utilized. This dynamic pricing ensures you capitalize on high demand and mitigate losses during quieter times, directly impacting your kayak business profitability.

Implementing package deals and group rates can significantly boost revenue. Offering a discount, perhaps 10% to 15% off for groups renting 5 or more kayaks, encourages larger bookings and enhances the average transaction value. Additionally, creating package deals that include essential accessories like life vests and paddles, or even offering guided tours, adds perceived value for customers and provides additional revenue streams. These bundles can be a powerful way to increase kayak rental revenue and improve customer experience.


Profitable Pricing Strategies for Kayak Rentals

  • Hourly Rates: Typically $20-$35 per hour.
  • Half-Day Packages (4 Hours): Priced between $50-$75.
  • Full-Day Packages: Generally $70-$100.
  • Multi-Day Discounts: Offer reduced daily rates for rentals exceeding one day.
  • Group Rates: Provide discounts (e.g., 10-15%) for bookings of 5+ kayaks.
  • Seasonal Pricing: Increase rates by 10-20% during peak season; offer 15-25% off during off-peak times.
  • Bundled Packages: Include accessories or guided tours for added value and revenue.

Analyzing competitor pricing is vital for optimizing your own pricing for kayak rental services. A study on kayak rental businesses found that companies that regularly reviewed and adjusted their pricing based on market demand and competitor offerings saw improved profit margins. For example, if competitors are consistently charging $80 for a full-day rental, pricing your full-day rental at $75 might attract more customers, while a premium experience or added service could justify a higher price point. This continuous analysis helps in maintaining a competitive edge and ensuring a profitable kayak rental business.

How Can Customer Satisfaction Impact Kayak Rental Profitability?

Customer satisfaction is a cornerstone for a profitable kayak rental operation. Happy customers don't just return; they become your best marketing tool. For Riverbend Kayak Adventures, focusing on the customer experience directly translates into increased kayak rental revenue and supports overall kayak business profitability.

Satisfied customers are significantly more likely to become repeat customers. Studies show that satisfied customers are 60-70% more likely to return for another rental, compared to only 20-30% for those who had an average experience. This loyalty is crucial for maximizing kayak rental income over time.


The Impact of Positive Reviews and Referrals

  • Boosted New Bookings: Positive online reviews can increase new bookings by 10-25%. This is largely because approximately 90% of consumers check reviews before visiting a business. For kayak rental profit strategies, this means a strong online reputation directly drives new customer acquisition.
  • Word-of-Mouth Marketing: Satisfied customers often share their positive experiences with friends and family, leading to valuable word-of-mouth referrals. This organic marketing is highly effective and cost-efficient for increasing kayak rental revenue.

Investing in staff training for superior kayak rental service significantly enhances the customer experience. This includes thorough safety briefings, clear guidance on equipment handling, and sharing local waterway knowledge. Such training fosters customer loyalty and encourages positive recommendations, key components of a profitable kayak rental operation.

How Important Is Location For Kayak Rental Business Profitability?

Location is absolutely critical for a kayak rental business like Riverbend Kayak Adventures to maximize its profitability. Think of it as the foundation for your entire operation. A prime spot directly impacts how many customers you attract and how easily they can access your services.

Choosing the right location can significantly boost your customer volume. For instance, setting up near popular waterways, busy tourist hubs, or areas with convenient public transport can lead to a 30-50% increase in walk-in traffic and spontaneous rentals. This highlights how accessibility and visibility are direct drivers of revenue. A successful kayak rental business often thrives in locations that draw substantial visitor numbers annually, such as national parks or vibrant coastal towns, as noted in discussions about maximizing kayak rental income.

Riverbend Kayak Adventures, aiming for a profitable kayak rental operation, must consider several location-specific factors. These include:


  • Ample Parking: Easy parking reduces customer frustration and encourages more rentals.
  • Direct Water Access: A launch point directly at your location simplifies the rental process and enhances the customer experience.
  • Low Local Competition: Areas with fewer direct competitors can capture a larger market share.

These elements work together to reduce friction for potential customers, making it easier for them to rent kayaks more frequently. This increased rental frequency is a key component in driving higher overall kayak rental income for businesses like Riverbend Kayak Adventures. The importance of location for kayak rental business profitability cannot be overstated, as it directly influences customer acquisition and retention.

Optimizing Fleet Management For Kayak Rental Profitability

Maximizing your kayak rental income hinges on effective fleet management. This means ensuring your equipment is always ready to go, minimizing the time it sits idle, and keeping a tight rein on costs. For a business like Riverbend Kayak Adventures, a well-managed fleet directly translates to higher profits.

Implementing a Robust Rental Fleet Management System

A key strategy to increase kayak rental revenue is to implement a strong rental fleet management system. Utilizing technology solutions specifically designed for kayak rental management can provide real-time data. This system allows you to track kayak availability instantly and monitor maintenance schedules. Such efficiency can lead to fleet utilization rates exceeding 90% during peak seasons, a significant boost to your kayak business profitability.

The Impact of Regular Fleet Maintenance

Consistent maintenance is vital for the longevity and profitability of your kayak rental operation. Regular cleaning, addressing minor repairs promptly, and conducting annual inspections can extend the lifespan of your kayaks and paddles by 2-3 years. This proactive approach reduces the need for frequent capital expenditure on new equipment, potentially lowering your annual equipment costs by 10-15%. This directly contributes to improving profit margins for kayak rentals.

Strategic Kayak Purchasing and Diversification

When building your fleet for Riverbend Kayak Adventures, strategic purchasing is paramount. It's about finding a balance between selecting durable, low-maintenance kayaks and offering a diverse range. Consider including recreational, fishing, and tandem kayaks to cater to various customer preferences. This diversification can increase your average rental prices by 5-10% and attract a broader customer base, effectively increasing kayak rental revenue.


Key Fleet Management Components for Profitability

  • Equipment Availability: Ensure kayaks are clean, inspected, and ready for rent at all times.
  • Downtime Reduction: Implement quick repair processes and preventative maintenance to minimize idle equipment.
  • Cost Control: Track maintenance expenses, repair costs, and the lifespan of each piece of equipment.
  • Fleet Utilization: Aim for high usage rates by understanding peak demand and managing bookings effectively.
  • Equipment Diversity: Offer a range of kayak types to appeal to different customer segments and justify varied pricing.

Implementing Effective Marketing For Kayak Rental Profitability

To maximize kayak rental profit strategies, a robust marketing approach is fundamental. It directly influences how many customers discover and choose Riverbend Kayak Adventures, thereby increasing kayak rental revenue. Effective marketing connects your services with potential renters, turning interest into actual bookings and boosting overall kayak business profitability.

Developing a strong online presence is crucial for a profitable kayak rental operation. A user-friendly website, optimized for mobile devices and local search engine optimization (SEO), ensures potential customers can easily find you. Integrating an online booking system streamlines the customer experience and can drive a significant portion of new business. Studies suggest that businesses with seamless online booking see anywhere from 40-60% of their new customer inquiries and bookings originate online, directly contributing to increased revenue for your water sports equipment rental business.

Social media marketing offers a dynamic way to reach a wider audience. Sharing engaging visual content, such as high-quality photos and videos of customers enjoying the waterways, captures attention. Targeted advertising campaigns on platforms like Facebook and Instagram allow you to connect with specific demographics interested in outdoor recreation. Research indicates that consistent social media efforts can lead to a 20-30% increase in brand awareness and drive direct bookings for your kayak rental business.


Cross-Promotion Opportunities for Kayak Rental Businesses

  • Collaborating with local hotels and Bed & Breakfasts to offer package deals or informational brochures.
  • Partnering with tour operators to provide combined kayaking and other local adventure experiences.
  • Forming alliances with outdoor gear shops for mutual customer referrals and co-branded promotions.
  • Engaging with complementary businesses, like riverside cafes or nature reserves, for cross-promotional activities.

Cross-promotion is a powerful strategy to tap into existing customer bases and expand your reach. By forming partnerships with local establishments such as hotels, B&Bs, tour operators, and outdoor gear shops, you can access their clientele. These collaborations can generate valuable referrals, which often account for 15-25% of new business for many outdoor recreation businesses. This approach is a cost-effective way to increase visibility and attract new customers to your kayak rental services.

Diversifying Revenue Streams For Kayak Rental Profitability

To boost kayak business profitability, Riverbend Kayak Adventures can significantly increase its revenue by offering more than just basic kayak rentals. This approach directly addresses how to increase kayak rental revenue and is a core kayak rental profit strategy.

Expanding services beyond simple rentals is crucial for maximizing kayak rental income. By adding value, you encourage customers to spend more, enhancing overall kayak business profitability.

Expand Service Offerings to Boost Kayak Rental Income

Offering additional services can dramatically increase customer spend. For instance, introducing guided tours, beginner kayaking lessons, or even multi-day adventure packages can see an average customer spend increase of 30-70%. Customers are often willing to pay a premium for unique experiences and expert instruction, making these services a key component of a profitable kayak rental operation.

Sell Complementary Products for Additional Revenue

Generating additional revenue streams for kayak rentals can be achieved by selling essential and branded merchandise. Items like sunscreen, hats, water bottles, and branded apparel offer a simple way to add revenue. These sales can contribute an extra 5-10% to gross profits with relatively low overhead, effectively improving profit margins for kayak rentals.

Host Special Events to Fill Off-Peak Hours

Special events are excellent for attracting new customer segments and optimizing the use of your rental fleet. Hosting events such as full moon paddles, sunrise tours, or corporate team-building days can fill quieter periods. This strategy not only increases overall utilization but also boosts profitability by leveraging your assets during times they might otherwise be idle.


Diversification Strategies for Riverbend Kayak Adventures

  • Guided Tours: Offer themed tours like historical waterway tours or wildlife spotting excursions.
  • Lessons & Workshops: Provide beginner kayaking, advanced paddling techniques, or introduction to paddleboarding classes.
  • Adventure Packages: Bundle kayak rentals with other local outdoor activities or camping options.
  • Retail Sales: Stock a small inventory of essential outdoor gear and branded merchandise.
  • Special Events: Organize holiday-themed paddles, photography tours, or partnership events with local businesses.

Optimizing Pricing Strategies For Kayak Rental Profitability

To maximize your Kayak Rental income, smart pricing is key. It's about finding that sweet spot where you're competitive enough to attract customers but also ensuring healthy profit margins for your Kayak business profitability. This isn't a one-time fix; it's an ongoing process.

Analyze Competitor Pricing

Before setting your rates, dive into what other kayak rental businesses in your area are charging. Understanding competitor pricing for kayak rentals is crucial. Aim to be competitive, but don't be afraid to position yourself slightly higher, perhaps by 10-20%, if you offer superior equipment or a better customer experience kayak rental. This differentiation justifies a premium price and helps increase kayak rental revenue.

Implement Tiered Pricing Models

Offering different price points can significantly boost your average transaction value. Consider a tiered pricing structure that caters to various customer needs and budgets. For example, you could offer:


  • Basic Rental: Just the kayak and paddle for a set period.
  • Premium Package: Includes a higher-quality kayak, safety gear, and perhaps a waterproof bag.
  • Guided Tour Packages: Combine kayak rental with a guided excursion, potentially increasing average transaction value by 10-15%.

Regularly Review and Adjust Prices

The market for outdoor recreation business fluctuates. To maintain strong kayak rental profit strategies, you need to be adaptable. Regularly review and adjust your prices, perhaps quarterly or seasonally. Factors to consider include changes in operational costs, local demand for water sports equipment rental, and updated competitor analysis. This responsiveness ensures your pricing remains optimal for maximizing kayak rental profit strategies and achieving a profitable kayak rental operation.

Ensuring Compliance and Risk Management for Kayak Rental Profitability

For Riverbend Kayak Adventures to maximize its kayak rental profit strategies, adhering to regulations and managing risks is paramount. Operating without the necessary legal clearances can lead to substantial fines, directly impacting your ability to increase kayak rental revenue. This foundational step is crucial for any profitable kayak rental operation.

Necessary Permits and Licenses for Kayak Rentals

Obtaining all required permits and licenses is a non-negotiable aspect of running a compliant kayak rental business. This includes securing general business licenses, specific water use permits where applicable, and any necessary outfitter permits mandated by local, state, or federal authorities. Failure to comply can result in penalties that significantly hinder your kayak business profitability.

Essential Insurance for Kayak Rental Operations

Securing appropriate insurance is critical for protecting your kayak rental business from unforeseen events. This typically includes general liability insurance, property insurance for your equipment, and potentially marine insurance. Annual premiums for comprehensive coverage can range widely, often from $2,000 to over $10,000, depending on your location, the size of your rental fleet, and the extent of the coverage. This investment is key to maintaining a stable and profitable kayak rental operation.


Mitigating Risks with Safety Protocols

  • Implementing comprehensive safety protocols is vital for both customer well-being and risk mitigation.
  • Mandatory life vest usage for all customers is a standard safety requirement.
  • Detailed safety briefings before each rental educate customers on proper handling and local conditions.
  • Establishing clear emergency procedures ensures a swift and effective response to any incidents.

Robust safety measures not only protect your customers, thereby enhancing the customer experience for kayak rentals, but also significantly reduce legal liabilities. Unaddressed risks can lead to costly lawsuits, which can devastate a business aiming to maximize kayak rental income and achieve best practices for kayak rental business success.